SHIPPING

Shipping sewing machine parts and accessories

This page explains how Sewphee ships bobbins, presser feet, and other sewing machine parts. Shipping options and costs are shown at checkout. Delivery timing depends on the carrier and destination.

CHECKOUT

The options you see at checkout

Available shipping methods and prices depend on the destination and the size of the order. Choose the service shown at checkout. Replace this with Sewphee’s confirmed carriers once they are final.

TRACKING

Tracking when the carrier provides it

If the selected service includes tracking, we share the details after the parcel is handed over. Some destinations or services do not include tracking.

INTERNATIONAL

Duties and import fees

Orders sent outside the shipping country may be subject to duties, taxes, or clearance fees charged by the destination. Those charges are not part of the Sewphee product price unless checkout says otherwise.

What the delivery address needs

A complete address helps the carrier deliver small sewing parts without delay or return to sender.

  • Full name that can receive the parcel
  • Street, building, and apartment or unit number
  • City, region, and postcode
  • Country that matches the checkout destination
  • A phone number the carrier can use if needed
  • No PO Box if the selected service cannot deliver there

Before we can ship

  • Payment is complete
  • The address can be delivered to, including unit or apartment
  • The bobbins, feet, or accessories are in stock
  • There is no open cancellation request on the order

After the parcel leaves

  • The carrier controls transit time to your address
  • Tracking updates come from the carrier, when tracking is included
  • A wrong or incomplete address can delay the parcel or send it back
  • Photograph a damaged box before opening it, then contact us

How an order is sent

We pack the parts, hand them to the carrier shown at checkout, and share tracking when the carrier provides it.

  1. We pack the parts

    Bobbins, presser feet, and small accessories are packed so they are protected in transit.

  2. We hand the parcel to the carrier

    The service you chose at checkout is the one used, unless we have to contact you about a destination issue.

  3. You follow tracking, if included

    When the carrier provides tracking, use those updates for location and estimated delivery. We cannot invent a delivery date here.

Damaged or opened on arrival

Photograph the outer box, the inner packing, and the part. Contact Sewphee with your order number before you install a bobbin, foot, or accessory. Keep the packaging until we have reviewed the issue.

Wrong or incomplete address

If you notice a mistake before we ship, contact us with the order number and the corrected address. After the parcel leaves, changes depend on the carrier. Returned parcels may need a new shipping arrangement.

Delivery timing

Checkout shows the service you selected. Transit time is set by the carrier and the destination, not by a fixed number of days on this page. Replace this paragraph with Sewphee’s confirmed dispatch and delivery times once that policy is final.

Question about a shipment?

Send your order number, delivery postcode, and any tracking details. If a part arrived damaged, include photos of the box and the product.

Contact Sewphee